How to Decline a Member Request and Send an Automated Message

Introduction

Group Leads allows you to automatically decline member requests and send a decline message via Facebook Messenger. Follow this guide to enable and configure this feature.

Step 1: Enable Decline Messaging

  1. Launch the Group Leads extension.
  2. Click on the Settings icon next to the group you are managing.
  3. Select the Autoresponder tab.
  4. Toggle ON the switch labeled "Enable Decline Messaging."

Step 2: Configure Decline Messaging Settings

After enabling the feature, a popup will appear where you can customize the settings:

  • Delay: Enter a number in the "Send message every minute(s)" field to set a delay between messages. This reduces the risk of account restrictions.
  • Limit: Define the maximum number of declined members who should receive the message by entering a value in the "Stop after I've sent" field.
  • Pause & Restart: Set a pause duration before resuming message sending by entering a value in the "Pause and start again after" field.

Step 3: Edit and Customize Decline Message

  1. Click the three-dot icon next to the default decline message.
  2. Edit the message to match your preference.
  3. To create multiple message variations, toggle ON "Randomize message."
  4. Click the plus (+) button to add and edit another message variant.
  5. Click Update to save your message settings.

Step 4: Decline a Member and Send a Message

  1. Go to the Member Requests page on your Facebook group.
  2. Scroll to the member you want to decline.
  3. Click the Decline and Send Message button.

The member will be declined, and they will receive your predefined message via Facebook Messenger.

You're all set! 🎉

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