How to Decline a Member Request and Send an Automated Message
Introduction
Group Leads allows you to automatically decline member requests and send a decline message via Facebook Messenger. Follow this guide to enable and configure this feature.
Step 1: Enable Decline Messaging
- Launch the Group Leads extension.
- Click on the Settings icon next to the group you are managing.
- Select the Autoresponder tab.
- Toggle ON the switch labeled "Enable Decline Messaging."
Step 2: Configure Decline Messaging Settings
After enabling the feature, a popup will appear where you can customize the settings:
- Delay: Enter a number in the "Send message every minute(s)" field to set a delay between messages. This reduces the risk of account restrictions.
- Limit: Define the maximum number of declined members who should receive the message by entering a value in the "Stop after I've sent" field.
- Pause & Restart: Set a pause duration before resuming message sending by entering a value in the "Pause and start again after" field.
Step 3: Edit and Customize Decline Message
- Click the three-dot icon next to the default decline message.
- Edit the message to match your preference.
- To create multiple message variations, toggle ON "Randomize message."
- Click the plus (+) button to add and edit another message variant.
- Click Update to save your message settings.
Step 4: Decline a Member and Send a Message
- Go to the Member Requests page on your Facebook group.
- Scroll to the member you want to decline.
- Click the Decline and Send Message button.
The member will be declined, and they will receive your predefined message via Facebook Messenger.
You're all set! 🎉